shipping & returns
I try to ship all orders received within 2-3 days of receipt. Jewelry is shipped USPS First Class with delivery confirmation and tracking. Expect to see your package within 5-7 business days. If you would like expedited shipping please contact me to discuss the options.
All items purchased come packaged in a 2X3 inch cotton pouch and wrapped as a gift. Included is a care care as well, with tips on how to keep your jewelry like new.
Take care to give an accurate billing and shipping address. emmy starr designs will not be responsible for any lost or stolen goods during shipment.
All orders shipped to Connecticut will be charged 6.35% sales tax.
An email confirmation will be sent to you once your jewelry has shipped.
returns & exchanges
Your order may be returned for any reason provided the items are in their original condition and packaging. I will gladly accept your return and issue you a refund, however shipping costs will not be reimbursed. Returns of non-damaged goods must be received within 30 days from the date of your sale, and must be received in perfect condition, including original packaging.
Items received that are damaged/defective may be returned for reimbursement or replacement and I will cover all related costs. I must be notified of defective or damaged product within 10 business days from the date of receipt.
All costs related to shipping are non-refundable unless product is determined to be defective, damaged or was sent in error. All returns must be authorized in advance prior to returning them to me.
For returns, email emmy starr designs here
Your e-mail address and any personal identifying information will never be shared.